MultiBank Group Review 2025: Reliable Trading with a Multi-Regulated Forex Broker

Overview

MultiBank group Licenses and Regulatory

As one of the best forex brokers, MultiBank Group operates under 10 regulated entities, including 5 tier-1 authorities:

 

Regulator	Entity
ASIC (Australia)	MEX Australia Pty Ltd
MAS (Singapore)	MEX Global Markets Pte Ltd
CySEC (Cyprus)	MEX Europe Ltd
BaFin (Germany)	MEX Asset Management GmbH
FMA (Austria)	MEX Asset Management GmbH - Austria Branch
CIMA (Cayman Islands)	Regulated Entity
ESCA (UAE)	Regulated Entity
FSC (BVI)	Regulated Entity
TFG (India)	Regulated Entity
VFSC (Vanuatu)	Regulated Entity

Trading Instruments

MultiBank Group offers 20,000+ tradable instruments across 5 asset classes, including CFDs, and forex pairs:

Asset Class	Details
Forex	55 currency pairs (majors, minors, crosses, exotics)
	Spot trades
Share CFDs	20,000+ global share CFDs (US, Europe, Asia & more)
	Spot trades
Indices	22 index CFDs (major global indices)
	Spot and futures
Commodities	18 commodity CFDs (metals, energies)
	Spot and futures
Cryptocurrencies	200+ crypto CFDs (Bitcoin, Ethereum, altcoins)
	Spot trades

Trading Platforms

MultiBank offers three main trading platforms:

MetaTrader 4

• Industry-standard platform
• Advanced charting and analysis tools
• Automated trading via Expert Advisors (EAs)
• Available for Windows, Mac, web, iOS, Android

MetaTrader 5

• Upgraded MT4 with additional features
• Expanded timeframes and order types
• Hedging and netting
• Available for Windows, Mac, web, iOS, Android

MultiBank-Plus

• Proprietary platform launched in 2024
• Clean, modern web and mobile interface
• TradingView charts and news
• Still lacks some advanced tools vs MT4/5

The inclusion of popular MT4 and MT5 ensures clients can utilize familiar, powerful platforms. MultiBank-Plus offers a streamlined experience for new traders. VPS hosting allows 24/7 low-latency execution.

Trading Platform Comparison Table

Feature	MT4	MT5	MultiBank-Plus
Charting	Advanced	Advanced	TradingView
Timeframes	9	21	--
Order Types	4	6	--
Automated Trading	EAs (Expert Advisors)	EAs (Expert Advisors)	--
Hedging	No	Yes	--
Web Platform	Yes	Yes	Yes
Mobile Apps	iOS, Android	iOS, Android	iOS, Android

MultiBank group How to Open an Account: A Step-by-Step Guide

1. Go to the MultiBank Group website and click the "Start Trading" button located in the top right corner of the page.

2. On the account registration page, enter your personal information including your full name, email address, phone number, country of residence, and preferred account currency.

3. Create a strong password for your account and agree to the broker's terms and conditions.

4. Enter the one-time password (OTP) sent to your registered email address or phone number to verify your contact details.

5. Choose your account type - Standard, Pro, or ECN - based on your trading preferences and minimum deposit requirements:
- Standard: $50 minimum deposit
- Pro: $1000 minimum deposit
- ECN: $10,000 minimum deposit

6. Select your preferred deposit method from the 20+ options available, such as bank wire transfer, credit/debit card, e-wallets like Skrill or Neteller, or cryptocurrency.

7. Upload a copy of your government-issued ID (passport, national ID card, or driver's license) and a recent proof of address (utility bill or bank statement) for account verification purposes. Ensure the documents are clear and legible.

8. Take a photo of yourself holding your ID document next to your face using your device's camera. This is required as part of MultiBank Group's Know Your Customer (KYC) procedures.

9. Submit your completed application and wait for the broker to review and approve your account. This process typically takes 1-2 business days.

10. Once your account is approved, log in to the client portal and download the trading platform of your choice (MetaTrader 4, MetaTrader 5, or MultiBank-Plus).

11. Fund your account using your selected deposit method and start trading. Deposit processing times vary:
- Bank wire: 1-2 business days
- Credit/debit card: Instant
- E-wallets: Up to 24 hours
- Cryptocurrency: Instant

For Islamic traders, MultiBank Group offers swap-free accounts that adhere to Shariah principles. Contact customer support to request an Islamic account.

If you have any issues during the account opening process, reach out to MultiBank Group's customer support team via live chat, email, or phone for assistance.

Charts and Analysis

MultiBank Group offers a solid range of educational resources and trading tools to support its clients' trading knowledge and decision-making. These include:

Educational Content

• 68 video lessons covering trading basics, technical analysis, and and psychology. Includes quizzes.
• 10 courses with 68 lessons on essential trading topics and CFDs.
• eBooks focused on technical analysis strategies and trading psychology.
• 11 platform tutorial videos for MT4, MT5, and MultiBank-Plus.

The educational materials cater to both beginners and more experienced traders. The diverse formats allow clients to learn in their preferred medium.

Trading Central Analysis

MultiBank Group incorporates frequent technical analysis ideas from the reputable Trading Central. These actionable insights help clients spot potential trade opportunities and market movements.

Charting

MetaTrader 4 and 5 offer advanced charting with multiple trading tools:

• 38 technical indicators
• 24 drawing tools
• 21 timeframes
• 3 chart types

MultiBank group Account Types

There are 3 main account types offered by MultiBank Group, including Pro and Standard accounts:

Standard

• Spreads from 1.5 pips
• $50 minimum deposit
• Best for beginners

Pro

• Spreads from 0.8 pips
• $1000 minimum deposit
• Suits intermediate traders

ECN

• Raw spreads from 0.0 pips
• $3/lot commission
• $10,000 minimum deposit
• Designed for advanced traders

Key features

- Up to 1:500 leverage (entity dependent)
- Swap-free Islamic accounts available
- Free demo accounts
- 20,000+ tradable instruments

The diverse account offerings cater to traders of all levels. Lower minimum deposits make trading accessible, while tighter spreads benefit high-volume traders.

MultiBank Group Account Types Comparison

Feature	Standard	Pro	ECN
Spread	From 1.5 pips	From 0.8 pips	From 0.0 pips
Commission	$0	$0	$3/lot
Minimum Deposit	$50	$1,000	$10,000
Leverage	Up to 1:500	Up to 1:500	Up to 1:500
Instruments	20,000+	20,000+	20,000+
Islamic Account	Yes	Yes	Yes
Demo Account	Yes	Yes	Yes

Negative Balance Protection

MultiBank Group offers negative balance protection across all its regulated entities. Key points:

• Applies to all account types
• No additional terms or conditions
• Fully protects clients' funds
• Aligns with regulatory requirements

MultiBank group Deposits and Withdrawals

MultiBank Group provides clients with a wide array of secure and convenient methods to fund their trading accounts and withdraw profits. Understanding these options is crucial for a smooth trading experience.

Deposit Methods

MultiBank Group accepts over 20 deposit methods, ensuring flexibility for its global client base. These include:

Payment Method	Supported Options/Currencies
Bank Wire Transfer	USD, EUR, GBP, CHF, AUD, NZD, CAD
Credit/Debit Cards	Visa, Mastercard
E-wallets	Skrill, Neteller, PayTrust88, Plus Wallets
Cryptocurrencies	Bitcoin, USDT (ERC20/TRC20)
Regional Options	pagsmile, My Fatoorah, Thai QR Payment, Pay Retailers

Notably, MultiBank Group does not charge any internal fees for deposits. However, it's important to be aware that third-party transaction fees from banks or payment providers may apply. Deposit processing times vary: - Bank wires: 1-2 business days - Cards and e-wallets: Instant to 24 hours - Cryptocurrencies: Instant The broker requires all deposits to come from accounts in the client's name to comply with anti-money laundering regulations.

Withdrawal Methods

Withdrawals can be made via the same methods as deposits, giving traders a seamless experience in managing their funds. Like deposits, MultiBank Group does not impose fees on withdrawals. To initiate a withdrawal, traders must submit a request form. The broker aims to process requests within 24 hours, but actual receipt of funds depends on the chosen method: - Bank wires: 1-2 business days - Cards and e-wallets: Instant to 24 hours - Cryptocurrencies: Instant Before processing a withdrawal, MultiBank Group may request additional verification documents like proof of identity and address to ensure account security and regulatory compliance. Promptly providing these documents helps avoid delays.

 Unique Features

One standout aspect of MultiBank Group's payment options is the support for cryptocurrencies. This allows tech-savvy traders to move funds quickly and securely without relying on traditional finance systems. The broker also offers an unusually diverse range of local payment methods for key markets like Southeast Asia, the Middle East, and Latin America. This localized approach makes it easier for clients in these regions to trade global markets.

Key Takeaways

MultiBank Group's extensive deposit and withdrawal options cater to the needs of its worldwide client base. The broker's commitment to not charging internal fees and supporting local payment methods demonstrates a customer-centric approach. As with any financial dealings, traders should take care to understand applicable third-party fees and processing times. Promptly providing requested verification documents ensures a smooth withdrawal experience. By offering a blend of traditional and innovative payment solutions, MultiBank Group empowers traders to efficiently manage their funds and focus on their trading goals. For the most current information on deposit and withdrawal options, visit the broker's official website.

Support Service for Customer

Traders can reach MultiBank Group's customer support through several channels:

Channel	Description	Contact Details	Availability
Live Chat	Quick assistance directly from the website. Simply click on the chat icon and a support representative will be there to help you.	Via website chat widget	24/7
Email	Suitable for less urgent inquiries or sending documents. The support team aims to respond to all emails within 24 hours.	support@multibankfx.com	Within 24 hours
Phone	Direct voice support available in multiple languages. The main support number is provided along with local numbers for key markets.	Main: +97145896200Local numbers for Australia, Malaysia, Cyprus	Not specified (available as per local operating hours)
Social Media	Monitored for client queries, though not a primary support channel. You can expect a response within 48 hours.	Facebook, Twitter, LinkedIn	Within 48 hours
WhatsApp	Provides quick and informal assistance.	+97145896200	Not specified

 

Language Support

As a global broker, MultiBank Group offers support in 9 languages:

• English
• Arabic
• Spanish
• French
• Chinese
• Malay
• Vietnamese
• Filipino
• Russian

This language diversity ensures that the majority of MultiBank Group's clients can communicate comfortably with the support team.

Support Hours and Response Times

One of MultiBank Group's standout features is its 24/7 live chat support. No matter what time zone you're in, you can always get immediate assistance. For email inquiries, the broker aims to respond within 24 hours, although during peak times it may take up to 48 hours. Phone support hours vary by region but generally cover standard business hours in the respective time zone. Calls are typically answered within a few minutes. Here is a detailed overview of MultiBank Group's customer support: Here is a list of MultiBank Group's customer support channels: - Live chat: 24/7 from website - Email: support@multibankfx.com - Phone: +97145896200 (main), local numbers for some countries - Social media: Facebook, Twitter, LinkedIn - WhatsApp: +97145896200 MultiBank Group's customer support

Support Channel	Availability	Languages	Response Time
Live Chat	24/7	English, Arabic, Spanish, French, Chinese, Malay, Vietnamese, Filipino, Russian	Immediate
Email	24/7	English, Arabic, Spanish, French, Chinese, Malay, Vietnamese, Filipino, Russian	24-48 hours
Phone	Varies by region, business hours	English, Arabic, Spanish, French, Chinese, Malay, Vietnamese, Filipino, Russian	Within minutes
Social Media	Monitored 24/7	English	Within 48 hours
WhatsApp	24/7	English, Arabic, Spanish, French, Chinese, Malay, Vietnamese, Filipino, Russian	Varies

Prohibited Countries

According to MultiBank Group's website and regulatory documents, the broker does not accept clients from the following countries:

• United States
• Japan
• Canada
• Democratic People's Republic of Korea (North Korea)
• Iran
• Cuba
• Syria
• Sudan

This list is subject to change based on evolving regulations and MultiBank Group's business decisions. It's always best to check the broker's website for the most up-to-date information.

Consequences of Trading from a Prohibited Country

Attempting to trade with MultiBank Group from a prohibited country could have serious consequences:

1. Account closure: If MultiBank Group discovers that a client is from a prohibited country, it may immediately close their account and return any remaining funds.
2. Legal action: In some cases, trading from a prohibited country may violate local laws. This could result in legal penalties for the trader.
3. Lack of protections: Traders from prohibited countries may not have access to the same dispute resolution mechanisms or investor protections as those from permitted jurisdictions.

MultiBank Group offers several exciting promotions to both new and existing clients. These offers are designed to enhance your trading experience and provide extra value. Let's dive into the details of each promotion and explore how you can benefit from them.

Special Offers for Customers

MultiBank Group offers several exciting promotions to both new and existing clients. These offers are designed to enhance your trading experience and provide extra value. Let's dive into the details of each promotion and explore how you can benefit from them.

20% Deposit Bonus

MultiBank Group's 20% deposit bonus is a great way to boost your trading capital. Here's how it works:

1. Open a new Standard or Pro account with MultiBank Group.
2. Make a deposit of at least $100.
3. Receive a bonus equal to 20% of your deposit, up to a maximum of $15,000.

Cashback Program

MultiBank Group also offers a cashback program that rewards you for your trading activity. The more you trade, the more you can earn. Here's how the tiers work:

Monthly Trading Volume (Lots)	Cashback per Lot
1 - 100	$2
101 - 200	$4
201 - 300	$6
301 - 400	$8
401+	$10

Trading Competitions

Throughout the year, MultiBank Group runs various trading competitions. These often have attractive prize pools and can add an element of fun and excitement to your trading.

Conclusion

Throughout this comprehensive review, I've delved into the various aspects that define MultiBank Group as a broker. From their regulatory compliance to their trading platforms, customer support, and special offers, I've aimed to provide a well-rounded picture of their services and evaluate their overall trustworthiness and suitability for traders.

One of the standout features of MultiBank Group is their strong regulatory compliance. They operate under the oversight of multiple tier-1 regulators, including ASIC, MAS, and CySEC, which speaks to their commitment to providing a safe and transparent trading environment. This level of regulation is a key factor in establishing trust, as it ensures that the broker adheres to strict financial guidelines and maintains the highest operational standards.

MultiBank Group's global presence, with entities regulated in several jurisdictions, allows them to serve a wide client base. However, it's important to note that they are prohibited from offering services in certain countries, such as the United States, Japan, and Canada. Traders should always verify that MultiBank Group is authorized to operate in their country of residence before opening an account.

In terms of trading offerings, MultiBank Group provides a diverse selection of instruments across forex pairs, shares, indices, commodities, and cryptocurrencies. Their 20,000+ tradable symbols cater to a variety of trading strategies and preferences. The broker's account types—Standard, Pro, and ECN—offer a range of options suitable for both beginner and experienced traders, with competitive spreads and leverage up to 1:500.

MultiBank Group's trading platforms include the industry-standard MetaTrader 4 and MetaTrader 5, as well as their proprietary MultiBank-Plus web and mobile platform. While MT4 and MT5 provide advanced charting and automation capabilities, MultiBank-Plus offers a more streamlined and user-friendly experience. The addition of tools like Trading Central further enhances the trading experience, providing valuable insights and analysis.

Customer support is another area where MultiBank Group shines. With 24/7 live chat, email, and phone support in multiple languages, traders can access assistance whenever they need it. The support team is knowledgeable and responsive, which is crucial for maintaining a smooth trading experience.

MultiBank Group also offers several attractive promotions, including a 20% deposit bonus and a cashback program. While these offers can provide extra value, it's essential to carefully consider the terms and conditions, such as trading volume requirements, before participating.

One aspect where MultiBank Group could improve is their educational resources. While they offer a decent selection of articles, videos, and platform tutorials, their educational content is not as comprehensive as some other brokers in the industry. Expanding their educational offerings would further demonstrate their commitment to supporting traders' growth and success.

Overall, MultiBank Group established itself as a reputable and trustworthy broker. Their strong regulatory compliance, wide range of trading instruments, competitive trading conditions, and reliable customer support make them a solid choice for traders seeking a secure and professional trading environment.

However, as with any financial decision, it's crucial to conduct thorough research and consider your individual trading needs and goals before choosing a broker. Take the time to explore MultiBank Group's website, review their legal documents, and test their platforms with a demo account to ensure they align with your expectations.

By providing this comprehensive review, I aim to equip you with the knowledge and insights necessary to make an informed decision about whether MultiBank Group is the right broker for you. Remember, successful trading relies not only on the broker you choose but also on your own trading strategy, risk management, and continuous education.

If you have any further questions or would like to learn more about MultiBank Group's offerings, I encourage you to visit their official website or reach out to their customer support team. They'll be happy to provide additional information and guide you through the account opening process.

MultiBank group FAQs